Refund policy

Draft: this text is a placeholder and has not been legally reviewed. It is not valid until reviewed.

1. 1. Right of withdrawal

   Withdrawal period for digital content and when it ends once the download starts.

2. 2. Eligible cases

   Situations in which a refund is granted.

3. 3. How to request a refund

   Steps, contact channel and information to include.

4. 4. Processing

   Timeframe and payment method used for the refund, and what happens to the license.